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Certificate in Executive PA - Personal Assistant

CPDQE Accredited | Dual Certificates | Lifetime Access | 4 Courses


Skill Arts

Summary

Price
Save 14%
£12 inc VAT (was £14)
Offer ends 30 April 2024
Study method
Online, On Demand What's this?
Duration
8.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

25 students purchased this course

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Overview

Why Study This Executive PA Course?

  • According to a survey, 85% of executives deem their Executive PAs to be indispensable; serving not merely as administrative support, but as essential contributors to organisational success and efficiency.
  • Our comprehensive Executive PA course not only provides opportunities for professional growth, flexible work conditions, and competitive remuneration but also encompasses a broad array of responsibilities to keep your workday engaging.

Courses Included In This Package:

  • Course 01: Executive PA
  • Course 02: Minute Taking
  • Course 03: Business Email Writing
  • Course 04: GDPR 2023

Learning Outcomes:

By the end of the Executive PA training, learners will be able to:

  • Train, supervise and manage staff in compliance with UK regulations
  • Understand Developing Interpersonal Skills and Task Management Tips as an Executive PA
  • Get in-depth knowledge about Time Management Techniques Office Management and Supervision
  • Learn Telephone Etiquette, Email Communication, and Business Writing skills for an Executive PA

CPDQE Accreditation:

This Executive PA Course is CPDQE accredited. CPD is a globally recognised parameter for continuous professional development acknowledged by thousands of professional bodies, employers and academic institutions in the UK and around the world.

Dual Certificates:

After completing this Executive PA Course, you will receive a course completion certificate from Reed. Also, you will receive a CPDQE-accredited signed certificate from SkillArts.

Curriculum

21
sections
161
lectures
8h 20m
total
    • 1: Executive PA: 1.1 An Overview of the Profession Personal Assistant 00:43
    • 2: Executive PA: 1.2 Definition of Personal Assistant 00:42
    • 3: Executive PA: 1.3 Types of Personal Assistants 00:33
    • 4: Executive PA: 1.4 Requirements for Personal Assistant 00:33
    • 5: Executive PA: 1.5 Skills that a Personal Assistant Required 00:59
    • 6: Executive PA: 1.6 Responsibilities of Personal Assistant 01:19
    • 7: Executive PA: 1.7 Commitments of Personal Assistant to The Organisation 03:43
    • 8: Executive PA: Module 01 MCQ 01:00
    • 9: Executive PA: 2.1 Developing Interpersonal Skills 00:34
    • 10: Executive PA: 2.2 Interpersonal Communication and Skills 00:48
    • 11: Executive PA: 2.3 Key Interpersonal Skills Preview 00:50
    • 12: Executive PA: 2.4 Interpersonal Skills Explained 11:01
    • 13: Executive PA: Module 02 MCQ 01:00
    • 14: Executive PA: 3.1 Improving Communication Skills 00:31
    • 15: Executive PA: 3.2 Defining Communication Skills 00:28
    • 16: Executive PA: 3.3 How to Give Feedback 00:54
    • 17: Executive PA: 3.4 Active Listening 00:38
    • 18: Executive PA: 3.5 Nonverbal Communication 01:41
    • 19: Executive PA: 3.6 Customer Service 00:41
    • 20: Executive PA: 3.7 Interviews 07:27
    • 21: Executive PA: Module 03 MCQ 01:00
    • 22: Care for a feedback ? 01:00 PDF
    • 23: Executive PA: 4.1 Task Management Tips 00:34
    • 24: Executive PA: 4.2 What is Task Management 00:35
    • 25: Executive PA: 4.3 Why Management is Important 00:32
    • 26: Executive PA: 4.4 Seven Major Roles that a Manager Should Adopt 00:46
    • 27: Executive PA: 4.5 Quinn’s Categories of Management Model 01:58
    • 28: Executive PA: 4.6 Task Management Tips and Techniques 03:53
    • 29: Executive PA: Module 04 MCQ 01:00
    • 30: Executive PA: 5.1 Time Management Techniques 00:40
    • 31: Executive PA: 5.2 Importance of Time Management 00:47
    • 32: Executive PA: 5.3 Solving The Procrastination Problem 02:15
    • 33: Executive PA: 5.4 Maintaining an Activity List 00:48
    • 34: Executive PA: 5.5 Creating Action Plans 01:10
    • 35: Executive PA: 5.6 Keeping a To-DO List 02:08
    • 36: Executive PA: 5.7 Scheduling 01:50
    • 37: Executive PA: Module 05 MCQ 01:00
    • 38: Executive PA: 6.1 Diary Management & Note Taking 00:40
    • 39: Executive PA: 6.2 Understand the definition and importance of Diary Management 03:58
    • 40: Executive PA: 6.3 Know the different types of diary management 01:30
    • 41: Executive PA: 6.4 Learn about note-taking 08:49
    • 42: Executive PA: 6.5 Develop methods and techniques for note-taking 05:03
    • 43: Executive PA: Module 06 MCQ 01:00
    • 44: Executive PA: 7.1 Meeting Management & Minute Taking 00:44
    • 45: Executive PA: 7.2 Meeting Management 00:30
    • 46: Executive PA: 7.3 Different Kinds of Meetings 01:26
    • 47: Executive PA: 7.4 Common Problems During Meeting 00:30
    • 48: Executive PA: 7.5 Tips for Meeting Management 00:07
    • 49: Executive PA: 7.6 Minute Taking 00:34
    • 50: Executive PA: 7.7 Why are MInutes Important 01:02
    • 51: Executive PA: 7.8 The Characteristics of a Good Minute Taker 00:24
    • 52: Executive PA: 7.9 What Every Minute Takers Need to Know 00:22
    • 53: Executive PA: 7.10 Roles of a Minute Taker 00:23
    • 54: Executive PA: 7.11 Why We Record Meetings 00:41
    • 55: Executive PA: Module 07 MCQ 01:00
    • 56: Executive PA: 8.1 Office Management and Supervision 00:38
    • 57: Executive PA: 8.2 Definition of an Office 01:12
    • 58: Executive PA: 8.3 Characteristics of an Office 02:17
    • 59: Executive PA: 8.4 Requisites of an Ideal Office 00:44
    • 60: Executive PA: 8.5 Importance of an Office 01:27
    • 61: Executive PA: 8.6 What is Office Management 00:55
    • 62: Executive PA: 8.7 Four Elements of Office Management 02:20
    • 63: Executive PA: Module 08 MCQ 01:00
    • 64: Executive PA: 9.1 Networking & Relationship Management 00:39
    • 65: Executive PA: 9.2 What is Networking 00:27
    • 66: Executive PA: 9.3 Benefits of Networking 00:57
    • 67: Executive PA: 9.4 What is Social Networking 00:35
    • 68: Executive PA: 9.5 Networking Etiquette 00:48
    • 69: Executive PA: 9.6 What is Relationship 00:18
    • 70: Executive PA: 9.7 Managing Relationships with Customers 01:19
    • 71: Executive PA: 9.8 Why Do Customers Want Relationships with Suppliers 01:50
    • 72: Executive PA: Module 09 MCQ 01:00
    • 73: Executive PA: 10.1 Record Keeping 00:34
    • 74: Executive PA: 10.2 What is Record-keeping 00:30
    • 75: Executive PA: 10.3 Valuable Record-keeping 00:40
    • 76: Executive PA: 10.4 Protection of Records 01:08
    • 77: Executive PA: 10.5 Advantages of Record-keeping 02:01
    • 78: Executive PA: 10.6 Disadvantages of Record-keeping 00:46
    • 79: Executive PA: 10.7 Importance of Record-keeping 02:36
    • 80: Executive PA: Module 10 MCQ 01:00
    • 81: Executive PA: 11.1 Telephone Etiquette 01:13
    • 82: Executive PA: 11.2 Importance of Telephone Etiquette 01:11
    • 83: Executive PA: 11.3 Elements of Proper Phone Etiquette 01:32
    • 84: Executive PA: 11.4 Telephone Etiquettes that Should Follow 01:23
    • 85: Executive PA: 11.5 Correcting Poor Telephone Etiquettes 02:19
    • 86: Executive PA: 12.1 Managing Communication and Information 01:11
    • 87: Executive PA: 12.2 Email Communication 00:42
    • 88: Executive PA: 12.3 Categories of Email 00:55
    • 89: Executive PA: 12.4 Advantages of Using Email 01:13
    • 90: Executive PA: 12.5 Quality Communication 00:46
    • 91: Executive PA: 12.6 Adopt Email Best Practices 04:54
    • 92: Executive PA: Module 12 MCQ 01:00
    • 93: Executive PA: 13.1 Presentation Skills 00:42
    • 94: Executive PA: 13.2 Presenations are About Communication 00:24
    • 95: Executive PA: 13.3 Principles for Preparing Presentations 01:28
    • 96: Executive PA: 13.4 Seven Basic Steps of Presentation 00:35
    • 97: Executive PA: 13.5 Stages of Planning a Presentation 04:00
    • 98: Executive PA: 13.6 Controlling The Audience During Presentation 01:54
    • 99: Executive PA: 13.7 Looking After Yourself 01:18
    • 100: Executive PA: 13.8 Answering Questions 01:46
    • 101: Executive PA: Module 13 MCQ 01:00
    • 102: Executive PA: 14.1 Business Writing Skills 00:36
    • 103: Executive PA: 14.2 Planning and Writing Objectives 01:45
    • 104: Executive PA: 14.3 Tips to Develop Effective Business Writing Style 00:44
    • 105: Executive PA: 14.4 Business Memo 01:41
    • 106: Executive PA: 14.5 Effective Business Email Techniques 03:22
    • 107: Executive PA: Module 14 MCQ 01:00
    • 108: Executive PA: 15.1 Travel Arrangements 00:32
    • 109: Executive PA: 15.2 Meeting and Travel 00:34
    • 110: Executive PA: 15.3 What is Travel Management 00:26
    • 111: Executive PA: 15.4 The Benifits of Travel Management for Companies 00:46
    • 112: Executive PA: 15.5 Travel Agent 00:35
    • 113: Executive PA: 15.6 Imporatnce of The Travel Agent 00:59
    • 114: Executive PA: 15.7 In-House Travel Agents vs External Travel Agents 01:38
    • 115: Executive PA: 15.8 Tasks of a Travel Agent 02:44
    • 116: Executive PA: Module 15 MCQ 01:00
    • 117: Executive PA: 16.1 Mail Services and Shipping 00:41
    • 118: Executive PA: 16.2 What is Service Mail 00:44
    • 119: Executive PA: 16.3 Choosing The Right Parcel Delivery Company 00:50
    • 120: Executive PA: 16.4 What is Royal Mail 00:40
    • 121: Executive PA: 16.5 How to Format Royal Mail 00:47
    • 122: Executive PA: 16.6 Royal Mail in 21st Century 00:54
    • 123: Executive PA: 16.7 Sending Mail and Parcel in The UK 00:28
    • 124: Executive PA: 16.8 Sending Mail Internatinally with The UK Postal Service 01:03
    • 125: Executive PA: 16.9 Receiving Parcels from Overseas 00:32
    • 126: Executive PA: 16.10 Business Mail for Companies 01:23
    • 127: Executive PA: Module 16 MCQ 01:00
    • 128: Executive PA: Stress Management 13:38
    • 129: Executive PA: Mail Services and Shipping 08:06
    • 130: Executive PA: Module 17 MCQ 01:00
    • 131: Executive PA: Minute Taking An Introduction 08:00 PDF
    • 132: Executive PA: Preparing for Minute Taking 09:00 PDF
    • 133: Executive PA: At the Meeting 10:00 PDF
    • 134: Executive PA: The Structure of a Meeting 08:00 PDF
    • 135: Executive PA: Taking Notes 08:00 PDF
    • 136: Executive PA: The Minute-Taking Process 07:00 PDF
    • 137: Executive PA: Recording Decisions and Actions 07:00 PDF
    • 138: Executive PA: Business English 04:00 PDF
    • 139: Executive PA: Building Confidence 06:00 PDF
    • 140: Executive PA: Effective Minute Taking 05:00 PDF
    • 141: Executive PA: Introduction to Professional Email Communication 11:00 PDF
    • 142: Executive PA: Fundamentals of Effective Email Writing 10:00 PDF
    • 143: Executive PA: Organising and Managing Your Emails 11:00 PDF
    • 144: Executive PA: Email Etiquettes and Developing Your Style 09:00 PDF
    • 145: Executive PA: Writing Error-free Emails 10:00 PDF
    • 146: Executive PA: Structuring Your Emails for Effectiveness 08:00 PDF
    • 147: Executive PA: Writing Different Types of Professional Emails 10:00 PDF
    • 148: Executive PA: Adapting Emails to Cultural Contexts and Audience 09:00 PDF
    • 149: Executive PA: Advanced Email Techniques 08:00 PDF
    • 150: Executive PA: Best Practices and Future Trends in Email Writing 09:00 PDF
    • 151: Executive PA: Introduction to GDPR 09:36
    • 152: Executive PA: Principles of GDPR 10:27
    • 153: Executive PA: Lawful Basis for Processing Preview 14:03
    • 154: Executive PA: Rights of Data Subject 14:30
    • 155: Executive PA: Data Controller and Data Processor 11:06
    • 156: Executive PA: Data Protection 14:28
    • 157: Executive PA: Security of Data 14:04
    • 158: Executive PA: Data Breaches 12:22
    • 159: Executive PA: Workplace and GDPR 11:44
    • 160: Executive PA: Transferring Data Outside of EEA 11:01
    • 161: Executive PA: Exemptions 12:58

Course media

Description

Our Executive PA course equips you with comprehensive skills, from administrative duties to effective communication, essential for serving senior managers. This meticulously designed course covers all the critical competencies, including telephone etiquette and business writing. As an Executive PA, you'll benefit from mastering these multi-faceted skills through our easily digestible modules. Our ultimate goal is to enhance your expertise, making you a highly proficient Executive PA.

Key Topics Covered in this Course:

  • Interpersonal Excellence of an Executive PA
  • Time Taming Techniques for Executive PA
  • Meeting Management & Minute Magic
  • Office Operations & Supervision
  • Telephone Tones & Manners for Executive PA
  • Mail Marvels & Shipping Solutions

Who is this course for?

This Executive PA course is specially designed for;

  • Individuals aspiring to work as executive-level personal assistants or administrative professionals.
  • Suitable for those with excellent organizational and communication skills.

Requirements

This Executive PA Training does not have any prerequisites or formal requirements.

Career path

This Executive PA - Personal Assistant, Minute Taking, Email Writing & GDPR masterclasscan help you excel in your career in various ways such as;

  • Personal Executive Assistant
  • Receptionist
  • Office Assistant
  • Support Secretary
  • Office Manager
  • Personal Concierge
  • Executive Assistant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.